Shipping policy

Esajee's Shipping Policy

We aim for clear and efficient delivery of your orders across Pakistan.

Delivery Options:

  • Nationwide Cash on Delivery (COD): Available across Pakistan via our staff or courier partners (TCS, M&P, Call Courier).

  • Local Deliveries (ISB/RWP/): Delivered from our outlets.

  • Perishable/Frozen Items: Delivered only to specific areas in Islamabad & Rawalpindi. Please call to confirm coverage. Delivery charges may vary according to the distance.

  • Self Pick-Up: To pick up your order from our store, please inform us within 2 hours of placing your order.

  • Same-Day Delivery: Available for an extra charge. Contact us for details.

Shipping Timeline (Estimated):
We prioritise fast delivery, aiming for these timelines (excluding Sundays, holidays, and unforeseen events):

  • Islamabad & Rawalpindi: 1-2 days (within 24-48 hours)

  • Khyber Pakhtunkhwa: 1-5 days

  • Punjab (other cities): 1-5 days

  • Balochistan: 1-7 days

  • Sindh: 1-7 days

  • All Other Locations: 1-7 days

Shipping Partners (Nationwide):

  • TCS: Cash on Delivery (COD)

  • M&P: Cash on Delivery (COD)

  • Call Courier: Cash on Delivery (COD)

Free Delivery:

  • Orders over Rs. 10,000 qualify for free delivery within Islamabad, Rawalpindi

  • Contact us for detailed information on free delivery areas.

Contact Us for Shipping Inquiries:

  • ISB: 0318-5376228 / 051-2874352

  • RWP: 0318-5376227 / 051-2728938